1. Please activate the best account security/protection available out there "Two-Factor Authentication"
More info: https://en.wikipedia.org/wiki/Multi-factor_authentication
To enable this protection, go here: https://rootlayer.net/billing/index.php/user/security
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2. Please Activate Login Verify Pin so your Account cannot be scanned by Hackers. They can't hack your account even if they get your Pass and email if you set this extra protection here
- https://rootlayer.net/billing/index.php?m=loginverifypin
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When you are asking for support from us without logging into the RootLayer clients area, Please use Support Pin option for your account/membership verification.
Go here for the pin - https://rootlayer.net/billing/index.php?m=supportpin
Note: Do not share this pin with anyone, including your friends or family members By sharing this pin to us, they (Your friends or family or anyone you shared this pin with) can take over the account access.